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Tenants' Fees

All fees are inclusive of VAT

Referencing £125 per applicant
£125 for each guarantor
Please note that these fees are payable in advance and are non-refundable
Holding fee Equivalent of half a month’s rent
At the commencement of the tenancy, the holding fee may be used as payment towards the monies due at the move in. However, if at any stage following a verbal/ written offer of tenancy, you withdraw your application, the holding fee will be paid to the Landlord and/or Neil Douglas as compensation for losses incurred as a result of delay in re-marketing the property, or for costs incurred by Neil Douglas in connection with your tenancy.
Dilapidations deposit Equivalent of one and half month’s rent
For all properties with permission for pets - An extra half month’s rent
Tenancy Set Up Fee Including Check-in £175
Payments Made in Cash 4.8% of total payment
Change of Check-in or Check-out Date £35
Tenancy Renewal £80
Tenant Check-out Fee £100
Late Rent Fee £60
Bounced Cheque Fee £48
Written References £36 per reference
Return of Over Payment £20
Out of Hours Support
(lost keys etc)
Missed Appointments
e.g. Contractor visits
Removal of Left Items
e.g. following a check-out
£60 plus cost of removal
Arranging cleaning/maintenance following check out £72
Cost to trace tenant with unpaid utility bills £72 plus cost of any outstanding bills


We are members of the Property Ombudsman and we have Client Money Protection (CMP) insurance.

Effective from 1st March 2016

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